Introduction

Apizee and ApiRTC REST APIs enable developers to manage video chat lifecycle and integrate valuable data into other systems.

What can you do with the Apizee REST APIs?

REST APIs split into 2 categories:

ApiRTC APIs	Apizee APIs
Linked to ApiRTC platform	Linked to the Apizee platform
Manage low level communication objects	Manage Apizee SaaS solutions objects
Available endpoints: /session /conversation /sms /email /media	Available endpoints: /users /enterprises /service /tickets /conferences /hl7

Authentication is managed by a shared endpoint: /authentication

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Authentication

You need to be an Apizee or ApiRTC authenticated user to use the APIs.

Platform	Access to ApiRTC APIs	Access to Apizee APIs
Account on https://cloud.apirtc.com		x
Account on https://cloud.apizee.com	x	x

👉Create an account on the ApiRTC Console or on the Apizee plaform depending on what endpoint you need.

👉Use the /authentication endpoint providing your username and password to get a token in return (see Bearer Authentication).

Be mindful that you get the authentication token by passing clear username and password along with your API call; this operation must be done by your application's backend to avoid security issues and NOT by your frontend part.

👉Include the token in the Authorization header of requests:

Authorization: Bearer <token>

Example of use:

curl -X 'POST' 'https://cloud.apizee.com/api/token?grant_type=password&username=test%40apizee.com&password=xxYY1122' 
    -H 'accept: application/JSON' 
    -d 

Response

{
    "access_token": "xyzaaa-c900-4dd2-8192-12345678",
    "created_at": "2023-07-12T15:22:04+00:00",
    "expires_in": 86400
}

Read more about the Bearer Authentication

Compliant with the OpenAPI Standards

ApiRTC APIs are compliant with the OpenAPI Standards.

Webhooks

Design a two-way integration by enabling ApiRTC to push events to your systems.

👉 Read more about Webhooks