Apizee and ApiRTC REST APIs enable developers to manage video chat lifecycle and integrate valuable data into other systems

What can you do with the Apizee REST APIs?

REST APIs split into 2 categories:

ApiRTC APIsApizee APIs

Linked to ApiRTC platform

Linked to the Apizee platform

Manage low level communication objects

Manage Apizee SaaS solutions objects

Available endpoints:

  • /session

  • /conversation

  • /sms

  • /email

  • /media

Available endpoints:

  • /users

  • /enterprise

  • /service

  • /ticket

  • /conference

  • /hl7

Authentication is managed by a shared endpoint: /authentication

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>> Get the specs


You need to be an Apizee or ApiRTC authenticated user to use the APIs.

PlatformAccess to ApiRTC APIsAccess to Apizee APIs

Account on


Account on



👉Create an account on the ApiRTC Console or on the Apizee plaform depending on what endpoint you need.

👉Use the /authentication endpoint providing your username and password to get a token in return (see Bearer Authentication).

Be mindful that you get the authentication token by passing clear username and password along with your API call; this operation must be done by your application's backend to avoid security issues and NOT by your frontend part.

👉Include the token in the Authorization header of requests:

Authorization: Bearer <token>

Example of use:

curl -X 'POST' '' 
    -H 'accept: application/JSON' 


    "access_token": "xyzaaa-c900-4dd2-8192-12345678",
    "created_at": "2023-07-12T15:22:04+00:00",
    "expires_in": 86400

Compliant with the OpenAPI Standards


Design a two-way integration by enabling ApiRTC to push events to your systems.

👉 Read more about Webhooks

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